Customer satisfaction levels on contacting the ASB Team continue to remain high.

Complainants or witnesses contacting the team are asked to complete Quality of Service questionnaires in order to ensure that a high level of service is given - and the results are good.

Andrew Meyer - ASB Team Manager said,

"The results of returned questionnaires are extremely pleasing and show what our complainants and witnesses really think.  Whilst we don't get everything right all of the time, we do try our hardest to give a good service and make a real difference.  Where people are not entirely happy, we listen to what they have to say and look to learn from their feedback.

I would encourage anyone experiencing anti-social behaviour to contact us, even if it is just to get some advice".

Here are just a few of the positive things you have said about the ASB Team:

Miss C from Fobbing - Initial contact rated as ‘Excellent'

"Very swift handling after initial contact.  Efficiently dealt with and on-site visit was prompt"

Miss J from Stanford-le-Hope - Initial contact rated as ‘Excellent'

Mr M from Chadwell St. Mary - Initial Contact rated as ‘Very Good'

Mrs W from Grays - Initial contact rated as ‘Very Good'

Mrs T from Grays - Initial contact rated as ‘Very Good'

"Although I have phoned the police a number of times with no results, one call to yourselves had immediate results.  It has been really peaceful for the last few weeks. Thank you very much"

Mrs H from Corringham - Initial contact rated as ‘Excellent'

"The member of the team Wayne Marius was excellent and extremely professional.  He took quite a detailed history from us and we were impressed".

Ms G from Tilbury - Initial contact rated as ‘Excellent'

"You are doing a brilliant job!"

Ms H from Tilbury - Initial contact rated as ‘Very Good'

"Just talking about my problem really helped"

Mr B from Grays - Initial contact rated as ‘Excellent'

"Very impressed with the concern shown"

Miss A - Initial contact rated as ‘Very Good'

"My initial complaint was treated seriously and acted upon quickly"

Mr & Mrs B from Purfleet - Initial contact rated as ‘Very Good'

"Things have become a lot quiet since the ASB Team have become involved"